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Most Canadians rarely have reason to interact with the tax authorities, and for most people, that’s the way they like it. In the vast majority of cases, Canadians file their tax returns each spring, receive their refund or pay any balance of taxes owing, and forget about taxes until filing season rolls around the following year.

Most Canadians rarely have reason to interact with the tax authorities, and for most people, that’s the way they like it. In the vast majority of cases, Canadians file their tax returns each spring, receive their refund or pay any balance of taxes owing, and forget about taxes until filing season rolls around the following year.

In many cases, however, things don’t run that smoothly, and it’s necessary for the Canada Revenue Agency to contact a taxpayer, to request additional information or seek confirmation of a deduction or credit amount claimed on the return. As our tax system is a self-assessing one, and nearly all returns are filed by electronic means (in which no receipts or other documentation are filed) it’s not surprising that the CRA would need to follow up with some taxpayers with respect to tax matters.

The difficulty for such taxpayers is that a communication – a letter or unsolicited telephone call purporting to be from the CRA – might be legitimate, or it might be part of a scam seeking to defraud the taxpayer. A legitimate communication from the tax authorities can’t be ignored, but clicking on a link in a fraudulent text or email, or providing personal financial information to a scammer over the phone (or worse, sending money), could be disastrous for the taxpayer. And, to add to the difficulties, scammers have become more and more sophisticated in their approaches. A fraudulent phone call from a scammer might show a legitimate CRA phone number on the recipient’s call display, leading him or her to conclude that the call is in fact from the Agency. And, according to the CRA, some fraudulent text messages now include images taken from Government of Canada social media accounts to make their scam messages look more legitimate.

The CRA is well aware of these problems, as tax frauds and scams have become so pervasive that on occasion CRA employees who contact taxpayers on genuine CRA business have had difficulty convincing the recipients of such calls that the call is a legitimate one. To address this problem, the Agency has posted information on its website on how (and how not) to make that determination. The Agency’s goal is two-fold: the first, of course, is to help taxpayers avoid becoming yet another victim of such frauds; the second is to prevent situations in which taxpayers ignore legitimate communications from the Agency, having dismissed them as just another phishing or scam attempt.

To help taxpayers verify that a contact is legitimately from the CRA, the Agency utilizes a number of strategies and security measures. First, any initial contact from the CRA will usually be by way of letter or phone call. The CRA does not send or receive emails or texts containing confidential personal tax information, or communicate with taxpayers on such matters through social media. When the CRA wants to initiate contact with a taxpayer who has not registered for the CRA service My Account, it will send the taxpayer a letter by regular mail, or will contact the taxpayer by phone call. Taxpayers who have registered for My Account may receive an email from the CRA letting them know that there is a communication for them to view in their online CRA account. The taxpayer will then be able to access any letters or electronic communication from the Agency on the CRA website, but only after signing into My Account. My Account, like all of the CRA’s online services, now requires user ID, password, and multi-factor authentication.

Where an unsolicited contact from the CRA to an individual taxpayer is made by telephone, it can be difficult to determine whether that unfamiliar voice on the telephone is in fact a CRA employee (remembering that call display is no longer an effective means of determining whether the call is actually from the Agency).

The Agency suggests that where the taxpayer wishes to verify that the call is in fact from a CRA employee (which is always the best approach when receiving any such phone call), that they take the following steps to ensure that that is the case.

1. Tell the caller you would like to first verify their identity.
2. Request and make a note of their:

• name,
• phone number, and
• office location.

Not infrequently, a taxpayer will contact the CRA through one of its individual or business tax help lines, which are answered by call centre agents. Each of those telephone services offers an automated callback service – when wait times reach a certain threshold, the taxpayer is given the option of receiving a callback rather than continuing to wait on hold. Where the taxpayer chooses the callback option, they are provided with a randomized four-digit confirmation number. The CRA call centre agent who returns the taxpayer’s call will repeat that number, so that the taxpayer can be certain that it is a CRA employee who is calling.

Finally, there are some actions which, if taken by anyone purporting to be from the CRA, should lead the taxpayer to immediately end the telephone call or delete the text or email, including the following: 

• the caller does not give proof of working for the CRA, for example, their name and office location;
• the caller pressures the taxpayer to act now, uses aggressive language, or issues threats of arrest, deportation, or sending law enforcement;
• the caller asks for information that the taxpayer would not enter on his or her return – for example, a credit card number; or
• the caller recommends that the taxpayer apply for benefits, or offers to apply for benefits on the taxpayer’s behalf.

Any unsolicited email or text which purports to be from the CRA should be immediately deleted WITHOUT clicking on any links. The only instances in which the CRA will email a taxpayer is to notify them that something is available for them to view in their online CRA account (which requires log-in with ID, password, and multi-factor authentication). The Agency will also email a form or publication where the taxpayer has previously requested it during a call or a meeting with a CRA agent. Information on how to ensure that such an email is legitimate can be found on the Agency’s website at What to expect when the Canada Revenue Agency contacts you - Canada.ca.

Finally, a CRA representative will never

• demand immediate payment from the taxpayer by any of the following methods:
  • Interac e-transfer,
  • cryptocurrency (Bitcoin),
  • prepaid credit cards,
  • gift cards from retailers such as iTunes, Amazon, or others;
• ask the taxpayer for a fee to speak with a contact centre agent;
• set up a meeting in a public place to take a payment from the taxpayer;
• leave voicemails that are threatening to the taxpayer, or that include the taxpayer’s personal or financial information; or
• send an email or text message with a link to the taxpayer’s refund.

While scams and frauds and their perpetrators have been around for literally centuries, changes in how we communicate and how we conduct our financial affairs have made it significantly easier to carry out such deceptions. Most taxpayers are now accustomed to and at ease with conducting much of their personal and financial lives online, and replying instantly to any communication has become the norm. And even newer technology, like AI, poses additional threats for the future.

In such an environment, the best protection for a taxpayer who has received an unsolicited communication purporting to be from the CRA is to do … nothing, in the moment. Responding immediately without taking the time to assess and verify the legitimacy of the communication is exactly the response the scammers count on and profit from. (As well, any communication which requires the taxpayer to act immediately with respect to a tax matter is almost certainly fraudulent – if the CRA contacts a taxpayer requesting information or documentation, or payment, a reasonable time period in which to respond will be provided and a date by which that response is required will be specified as part of the communication.) The taxpayer’s best protection is to double check in order to verify the legitimacy of any unsolicited contact received with respect to matters of tax or personal finances. Doing so is no longer just prudent, it’s a necessity.

More information on how to avoid become the victim of a tax scam can be found on the CRA website at Security and privacy of your information with the CRA - Canada.ca.

Most taxpayers sit down to do their annual tax return, or wait to hear from their tax return preparer, with some degree of trepidation. In most cases taxpayers don’t know, until their return is completed, what the “bottom line” will be, and it’s usually a case of hoping for the best and fearing the worst.

Most taxpayers sit down to do their annual tax return, or wait to hear from their tax return preparer, with some degree of trepidation. In most cases taxpayers don’t know, until their return is completed, what the “bottom line” will be, and it’s usually a case of hoping for the best and fearing the worst.

Most taxpayers are, of course, hoping for a refund – the bigger the better. And in most cases that hope is realized. Of the approximately 6 million tax returns filed with the Canada Revenue Agency between February 8 and March 18 of this year, 65% resulted in the payment of a refund to the taxpayer, while only 15% resulted in a balance owed to the Canada Revenue Agency. (The remaining 20% were nil returns.) However, while only a small percentage of returns put the taxpayer in the position of owing money to the government, that’s not much consolation to the taxpayers who find themselves in that situation.

The worst-case scenario, for all taxpayers, is to find out that they are faced with a large tax bill and an imminent payment deadline, and that they just don’t have the money to make the required payment by that deadline. This year, that deadline is Tuesday April 30, 2024 for ALL individual taxpayers (including self-employed taxpayers and their spouses who don’t actually have to file their returns for 2023 until June 15, 2024). That payment deadline is inflexible and, where payment in full is not made on or before April 30, 2024, interest charges on any unpaid balance will be levied by the Canada Revenue Agency beginning on May 1, 2024. Interest charges levied by the CRA tend to add up quickly, for two reasons. First, the interest charged by the CRA on outstanding tax amounts is, by law, higher than current commercial rates – the rate charged from April 1 to June 30, 2024 is 10.0%. Second, interest charges levied by the CRA are compounded daily, meaning that each day interest is levied on the previous day’s interest charges. It is for these reasons that a taxpayer is, where at all possible, likely better off arranging private borrowing in order to pay any taxes owing by the April 30, 2024 deadline.

Where the taxpayer can’t pay his or her tax bill out of current resources and is unable to borrow the funds to do so, there is another option. Like most creditors, the CRA would rather get paid on time and in full, but the Agency’s ultimate goal is to collect the full amount of taxes owed. If a tax bill can’t be paid, in full or in part, out of either current resources or private borrowing arranged by the taxpayer, the Canada Revenue Agency is open to making a payment arrangement with that taxpayer, providing him or her with the option of paying an amount owed over time, plus interest.

There are two avenues available to taxpayers who want to propose such a payment arrangement. The first is a call to the CRA’s automated TeleArrangement service at 1-866-256-1147. When making such a call, it is necessary for the taxpayer to provide their full name and address, date of birth, and social insurance number, and to have the Notice of Assessment for the last tax return for which they were filed and assessed. For taxpayers who are up to date on their tax filings, that will be the Notice of Assessment for the return for the 2022 tax year. The TeleArrangement Service is available Monday to Friday, from 7 a.m. to 10 p.m., Eastern time.

Taxpayers who would rather speak directly to a CRA client services agent can call the Agency’s debt management call centre at 1-888-863-8657 from 7 a.m. to 8 p.m. Eastern Time Monday to Friday, or can complete an online form (available at https://apps.cra-arc.gc.ca/ebci/iesl/showClickToTalkForm.action) requesting a callback from a CRA agent.

Finally, regardless of the taxpayer’s circumstances, there is one strategy which is, in all circumstances, a bad one. Taxpayers who can’t pay their tax bill by the deadline sometimes conclude that there is no point in filing if payment can’t be made. That’s the wrong decision, and also a costly one. Where an amount of tax is owed and the return isn’t filed on time, there is an immediate tax penalty imposed of 5% of the outstanding tax amount – and interest charges start accruing on that penalty amount (as well as on the outstanding tax balance) immediately. For each full month that the return isn’t filed, a further penalty of 1% of the outstanding tax amount is charged, to a maximum of 12 months. Higher penalty amounts are charged, for a longer period, where the taxpayer has incurred a late-filing penalty within the past three years. In the worst-case scenario, the total penalty charges can reach 50% of the tax amount owed – and that doesn’t count the compound interest which is levied on all penalty amounts, as well as on all unpaid taxes. In all cases, no matter what the circumstances, the right answer is to file one’s tax return on time.

Detailed information on the options available to taxpayers who can’t pay their taxes on time and in full can be found on the CRA website at Call us if you can't pay in full or on time - Debt collection at the CRA - Canada.ca and https://www.canada.ca/en/revenue-agency/services/payments-cra/payment-arrangements.html.

Our tax system is, for the most part, a mystery to individual Canadians. The rules surrounding income tax are complicated and it can seem that for each and every rule there is an equal number of exceptions or qualifications. There is, however, one rule which applies to every individual taxpayer in Canada, regardless of location, income, or circumstances, and of which most Canadians are aware. That rule is that income tax owed for a year must be paid, in full, on or before April 30 of the following year. This year, that means that individual income taxes owed for 2023 must be remitted to the Canada Revenue Agency (CRA) on or before Tuesday April 30, 2024. No exceptions and, absent extraordinary circumstances, no extensions.

Our tax system is, for the most part, a mystery to individual Canadians. The rules surrounding income tax are complicated and it can seem that for each and every rule there is an equal number of exceptions or qualifications. There is, however, one rule which applies to every individual taxpayer in Canada, regardless of location, income, or circumstances, and of which most Canadians are aware. That rule is that income tax owed for a year must be paid, in full, on or before April 30 of the following year. This year, that means that individual income taxes owed for 2023 must be remitted to the Canada Revenue Agency (CRA) on or before Tuesday April 30, 2024. No exceptions and, absent extraordinary circumstances, no extensions.

It is very much in the CRA’s interest to make paying taxes as simple and as straightforward as it can be, and so the Agency offers individual taxpayers a wide range of choices when it comes making that payment. There are, in fact, no fewer than seven separate options available to individual residents of Canada in paying their taxes for the 2023 tax year. The first four options outlined below involve payment by electronic means, while the last three describe those available to taxpayers who would prefer to make their payments in person, or by mailing a cheque to the CRA.

Pay using online banking or ATM

Millions of Canadians transact most or all of their banking using the online services of their particular financial institution and/or at an ATM of the financial institution. The list of financial institutions through which a payment can be made to the Canada Revenue Agency is a lengthy one (available at https://www.canada.ca/en/revenue-agency/services/about-canada-revenue-agency-cra/pay-online-banking.html), and includes all of Canada’s major banks and credit unions.

The specific steps involved in making that payment will differ slightly for each financial institution, depending on how their online payment systems or ATM systems are configured. In most cases, it is necessary to have the Canada Revenue Agency listed as a payee on one’s online banking or ATM arrangements.

It’s important as well to remember that the nature of the payment – i.e. current year tax return, as distinct from current year tax instalment payments – must be specified, and the taxpayer’s social insurance number must be provided, in order to ensure that the payment is credited to the correct account, for the correct taxation year.

It’s not necessary to access any particular CRA form in order to make an online payment of taxes through one’s financial institution.

Using the CRA’s My Payment

The CRA also provides an online payment service called My Payment. There is no fee charged for the service, and it’s not necessary to be registered for any of the CRA’s other online services in order to use My Payment.

What is necessary is that the taxpayer have an activated debit card with an Interac Debt, VISA Debit, or Debit MasterCard logo from a participating Canadian financial institution, as My Payment is set up to accept payment using only those cards. Credit cards cannot be used to make a payment through My Payment. Anyone intending to use My Payment should also confirm that the amount of any payment to be made is within the transaction limits imposed by their particular financial institution.

A list of participating financial institutions for each type of card, and more details on how to use this payment method, can be found at https://www.canada.ca/en/revenue-agency/services/e-services/payment-save-time-pay-online.html.

Payment by credit card, PayPal, or Interac e-transfer

While it’s possible to pay one’s taxes using a credit card, PayPal, or Interac e-transfer, such payments can only be made through third-party service providers (that is, payments by those methods cannot be made directly to the Canada Revenue Agency), and such third-party service providers will impose a fee for the service.

The CRA website indicates that there is currently only one such third party service provider – Pay Simply – which can process and remit individual income tax amounts owed through credit card, PayPal, or Interac e-transfer.

Details of making an income tax payment through a third-party service provider can be found on the CRA website at https://www.canada.ca/en/revenue-agency/services/about-canada-revenue-agency-cra/pay-credit-card.html.

Payment by pre-authorized debit

It’s possible to set up a pre-authorized debit (PAD) arrangement with the CRA, authorizing the Agency to debit the taxpayer’s bank account for an amount of taxes owed, on dates specified by the taxpayer.

Individuals who make instalment payments of tax throughout the year may already have such an arrangement in place and can certainly use that existing arrangement to arrange a PAD of any balance of taxes owed for the 2023 tax year. However, any such arrangement must be made at least five business days before the payment due date of April 30. A taxpayer who makes a payment of taxes only once a year is likely better off using another of the available payment methods.

There is also another option for taxpayers who have their return prepared and E-FILED by an authorized electronic tax filer. Such taxpayers can have that E-FILER set up a PAD agreement on their behalf in order to make a “one-time” payment for a current year tax amount owed. Such an arrangement is used only for the payment of a current year (i.e., 2023) tax balance, and can’t be used for other payments like instalment payments of tax. Details on how to set up a pre-authorized debit arrangement, whether for a single payment or for recurring payments, are outlined on the CRA website at https://www.canada.ca/en/revenue-agency/services/about-canada-revenue-agency-cra/pay-authorized-debit.html.

Paying in person at your financial institution

For those who don’t use online banking, or simply prefer to make a payment in person, it’s possible to pay a tax amount owed at the bank. Doing so, however, requires that the taxpayer have a specific personalized remittance form – the T7DR, Amount owing Remittance Voucher.

If the taxpayer has not received the required remittance form from the Canada Revenue Agency, it’s possible to download and print the form from the CRA website. Instructions on how to do so can be found on that website at https://www.canada.ca/en/revenue-agency/services/forms-publications/request-payment-forms-remittance-vouchers.html, and detailed information on how to make the payment is available on the same website at Pay at the counter (teller) at a bank or credit union - Payments to the CRA - Canada.ca.

Paying at a Canada Post outlet

All Canada Post retail outlets can receive payments of individual income tax balances owed, in cash or by debit card, and will charge a fee for this service. Once again, however, it’s necessary to have a specific form to do so.

In this case, the taxpayer must have a QR code which contains the information needed for the CRA to credit the amount paid to the taxpayer’s account.

While a QR code is sometimes included on remittance forms sent to the taxpayer by the CRA, it’s also possible to generate a QR code online through the CRA website. A link to instructions on how to do so can be found on that website at https://www.canada.ca/en/revenue-agency/corporate/about-canada-revenue-agency-cra/pay-canada-post.html.

Paying by cheque

While it’s not as common anymore, it’s still possible to pay any tax balance owed on filing by cheque, as outlined on the CRA website at https://www.canada.ca/en/revenue-agency/services/about-canada-revenue-agency-cra/pay-cheque.html.

Such cheques are made payable to the Receiver-General for Canada, and are mailed, together with the required remittance form (T7DR – Amount Owing Remittance Form) to the Canada Revenue Agency, using the address found on the back of the payment remittance form. Such payments can also be dropped off at a Canada Revenue Agency dropbox location (a listing of such locations can be found on the CRA website at CRA Office and dropbox locations - Canada.ca). As is the case with payments made at a financial institution, the taxpayer can print the required remittance form from the CRA’s website. Instructions on how to do so can be found at https://www.canada.ca/en/revenue-agency/services/forms-publications/request-payment-forms-remittance-vouchers.html.

The CRA also suggests that, where payment of taxes owing is made by cheque, the taxpayer should include his or her social insurance number on the memo line found on the front of the cheque, and indicate the type of payment being made (that is, 2023 tax balance). Doing so will help ensure that the payment is credited to the correct account.

A decision on what method to use to pay one’s taxes includes another important consideration of which most taxpayers are unaware. Under longstanding Canada Revenue Agency policy, the CRA considers that a payment is actually made on the date on which it is received by the Agency. However, depending on the payment method chosen, that date of receipt often isn’t the same day the payment is made by the taxpayer, and it can be as much as several days later. And, of course, where payment is made close to the payment deadline, that delay can mean the difference between a timely payment and one that is late and incurs interest charges.

Helpfully, the Canada Revenue Agency provides information, for each payment method, on how the date of receipt is determined for that particular method. That information can be found on the CRA’s website at Canada Revenue Agency https://www.canada.ca/en/revenue-agency/services/payments-cra/individual-payments/make-payment.html. Taxpayers who have delayed making a payment until April 30 should be aware that the only two payment methods for which payment is always considered to have been received by the CRA on the same day it is made are payment at the counter at one’s financial institution (not at an ATM) or payment at a Canada Post location. In both cases, the remittance voucher will be date-stamped with the current day’s date, and the CRA will consider payment to have been made on that day, regardless of when it actually receives the funds.

Finally, once payment has been made, by any payment method, the CRA provides taxpayers with an online method for confirming that a payment has been received and applied to the taxpayer’s account. That service is available at https://www.canada.ca/en/revenue-agency/services/payments-cra/confirm-payment.html.

No one likes paying taxes, but for taxpayers who live on a fixed income having to pay a a large tax bill can mean real financial hardship – and the majority of Canadians who live on fixed incomes are, of course, those who are over 65 and retired. Adding to their financial stress is the reality that such individuals have been coping, for the past two years, with inflationary increases in the cost of just about all goods and services, especially food and shelter.

No one likes paying taxes, but for taxpayers who live on a fixed income having to pay a a large tax bill can mean real financial hardship – and the majority of Canadians who live on fixed incomes are, of course, those who are over 65 and retired. Adding to their financial stress is the reality that such individuals have been coping, for the past two years, with inflationary increases in the cost of just about all goods and services, especially food and shelter.

Fortunately, the Canadian tax system recognizes and addresses these realities by providing a number of tax deductions and credits which are available only to those over the age of 65 (like the age credit) or only to those receiving the kinds of income usually received by retirees (like the pension income credit). In addition, tax deductions or credits are available to help offset the kinds of costs – like medical costs – which are more often incurred by older Canadians. What follows is an outline of some of the most common such deductions and credits which may be claimed by those over 65 on the return for the 2023 tax year.

Age credit

All Canadians who were age 65 or older at the end of 2023 can claim the age credit on their tax return for the year. For 2023, that credit amount is $8,396 which, when converted to a tax credit, reduces federal tax by $1,259.40.

While the age credit can be claimed by anyone aged 65 or older, the amount of credit claimable is reduced where the taxpayer’s income for 2023 was more than $42,335. Where that is the case, the available credit is reduced by 15% for each dollar of income over that $42,335 threshold amount.

Pension income credit

Most Canadians who are aged 65 or older receive income some kind of private pension income which would qualify for the pension income credit. For purposes of that credit, amounts received from an employer-sponsored pension plan qualify, but so too do amounts received from a registered retirement savings plan (RRSP) or a registered retirement income fund (RRIF). Amounts received from government-sponsored retirement income plans (like the Canada Pension Plan (CPP) or Old Age Security (OAS)) do not, however, qualify.

Where the taxpayer receives amounts that qualify as pension income for purposes of the pension income credit, the first $2,000 of such income is effectively exempt from federal tax. In addition, unlike the age credit, the total income of the taxpayer does not limit a claim for the pension income credit in any way.

Pension income splitting

Pension income splitting is a tax strategy which allows married taxpayers who are over the age of 65 to split eligible pension income between them, in order to obtain the best possible overall tax result.

The general rule with respect to pension income splitting is that a taxpayer who receives private pension income during the year is entitled to allocate up to half that income (without any dollar limit) to their spouse for tax purposes. In this context, private pension income means a pension received from a former employer and, where the income recipient is age 65 or older, payments from an annuity, an RRSP, or an RRIF. Government source pensions, like the CPP, Québec Pension Plan (QPP), or OAS payments do not qualify for pension income splitting, regardless of the age of the recipient.

The mechanics of pension income splitting are relatively simple. There is no need to transfer funds between spouses or to make any change in the actual payment or receipt of qualifying pension amounts, and no need to notify a pension administrator. Taxpayers who wish to split eligible pension income received by either of them must each file Form T1032 Joint Election to Split Pension Income (T1032 E (23)) with their annual tax return. That form, which is not included in the annual tax return package, can be found on the Canada Revenue Agency website at https://www.canada.ca/en/revenue-agency/services/forms-publications/forms/t1032.html or can be ordered in large print format by calling 1-800-959 8281.

The tax saving strategies outlined above can be claimed by any taxpayer who meets the basic eligibility requirements (age, type of income, marital status, etc.) for the credit. Other types of deductions or credits require that the taxpayer incur a particular kind of expenditure which can then be claimed on the annual return, with that claim reducing the amount of federal tax payable for the year.

Not infrequently, taxpayers incur such expenditures but do not receive the available tax benefit because they are unaware that a credit or deduction is available to be claimed. Almost every taxpayer, for instance, incurs medical expenses or makes charitable donations in the course of a year, both of which can be eligible for a tax credit claim. And while the Canada Revenue Agency will correct basic arithmetical errors made on a return, it does not (and cannot) ensure that the taxpayer has claimed all the deductions and credits to which they are entitled on the return for the year.

As well, most of the credits which are available to reduce federal tax payable can also be claimed for provincial tax purposes, with the amount of the available provincial tax savings determined by the taxpayer’s province of residence. Finally, many of the provinces also offer tax saving opportunities to residents who are over the age of 65 through programs such as property tax credits for senior homeowners or tax credits for expenditures related to increasing safety or mobility for an individual over the age of 65 who lives in his or her own home.

Most Canadians do not prepare their own tax returns, and it's not reasonable to expect individuals (of any age) who don’t spend their working lives immersed in the intricacies of the Canadian tax system to be aware of the myriad of deductions and credit claims which may be available to them to help lower their tax bill. There is, however, help to be had with the tax return preparation process through free tax clinics which will prepare a return for the taxpayer at no cost, and can help to ensure that all available tax deductions and credits are claimed. Those tax return preparation clinics are operating now and a listing of such clinics can be found on the Canada Revenue Agency website at https://www.canada.ca/en/revenue-agency/services/tax/individuals/community-volunteer-income-tax-program/need-a-hand-complete-your-tax-return.html.

Two quarterly newsletters have been added – one dealing with personal issues, and one dealing with corporate issues.

Two quarterly newsletters have been added – one dealing with personal issues, and one dealing with corporate issues.

They can be accessed below.

Corporate:

Issue #67 Corporate

Personal:

Issue #67 Personal